Job Description :

Job Title: IT Assistant                                                                  Department: IT

Reports to: IT Director                                                              

Summary:

This position is responsible for performing diversified daily administrative duties and for providing support to the Information Systems Department. This position works closely with team members giving general support in meeting coordination’s, department requisitions, composing correspondence, agreements, statement of works for future suppliers, presentations, reports, and the coordination of fairly complex activities, handles telephone calls, incoming mail and acting serves as the department’s administrative point of contact and first level of technical support regarding IT issues.

Essential Functions:

§  Assists the IT director with scheduling agenda meetings, calls, appointments, and travel arrangements.

§  Prepares and follow up requisitions for department materials.

§  Organizes schedules and allocates resources for meetings.

§  Prepares and reconciles accurately monthly expenses for IT Director by managing credit cards and receipts.

§  Maintains the office supply inventory with minimal amounts as required.

§  Provides support on the processes for diagnosing and resolving first level technical hardware and software issues.

§  Obtains insurance documentation for future or existing external suppliers or contractors.

§  Monitors escort ID badges log or visitors and data center visitors according to the security regulations.

§  Work directly with contracts related to IT suppliers.

§  Manage IT department procedures and policies.

§  Handles telephone calls and messages.

§  Copy, scan and file.

§  Participates in meetings and orientations.

§  Execute any other duties assigned by the Supervisor.