Job Description :

Summary:

Responsible for providing intensive follow-up to members exhibiting behavior or an environment that may predispose them to in compliance with medical treatment thus resulting in increased hospitalizations, costly treatments and/or worsening of their mental health status. Intensive follow-up may consist of telephonic follow-ups, home visits, integration and coordination care with community agencies and coordination depending on the necessity

Requirements:

• Master’s Degree and Bachelor’s Degree in a Behavioral Health field.
• Strong knowledge in behavior principles, chronic illnesses and disease management.
• Ability to work under pressure with minimum supervision.
• Strong verbal and written communication skills.
• Strong telephonic assessment and customer service skills.
• Knowledge in community based resources.
• Knowledge in clinical assessment and crisis intervention.
• Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum.
• Current, unrestricted license to practice.
• Minimum 2 years of experience in a Clinical, Behavioral or Managed Care field preferred.
• Fully Bilingual- Spanish and English (Oral and Written)

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