Job Description :

• Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.
• Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
• Bilingual (Spanish) or multi-language skills required.
• Strong communication skills (bi-lingual)
• Excellent computer skills (able to navigate in multiple applications); fast typing skills
• Good problem-solving skills – investigating issues and driving effective problem resolution
• Healthcare experience (preferred)

EEO