Certificates : Evidencia de estudios (Mandatory)
Division/Department : Clinical Department
Skills : Interpersonal skills, Strategic planning, Problem solving, Flexibility, Decision making, Project management, Persuasion skills, Goal orientation, Leadership, Judgement, Stress management, Attention to detail, Customer satisfaction, Initiative, Work ethic, Planning, Communication, Multitasking, Teamwork, Participative leadership
Experience : 2 Years
Reports to : Kionna Morales
Shift type : Part Time | Salary type : Nonexempt
Job Description : Conducts utilization review and/or telephonic customer care; problem resolution, follow up and further related services for patients and members. This key individual focuses on member engagement, education, and empowerment, establishing recommendations that manage chronic health conditions and are conductive to healthier lifestyles.